Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure your shopping experience is smooth, and we are committed to delivering your orders as quickly as possible. Below is our shipping policy:

1. Order Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

  • Standard Shipping (3-7 business days) – Free on orders over $X

  • Expedited Shipping (2-4 business days) – $X.XX

  • Express Shipping (1-2 business days) – $X.XX

Delivery times are estimates and can vary depending on location and carrier.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your order weight, size, and shipping address.

  • For orders over $X.XX, shipping is free.

4. International Shipping

  • We currently ship to [list countries].

  • International shipping rates and delivery times vary depending on the destination country.

  • Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

6. Shipping Address

Please ensure that the shipping address entered at checkout is correct. We are not responsible for any delays or lost packages due to incorrect addresses.

7. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us immediately at [customer service email].

  • We will work with the shipping carrier to investigate and resolve the issue. In the case of a damaged item, please keep the packaging and take photos for our records.

8. Shipping Delays

We do our best to ensure timely delivery, but please note that shipping carriers may experience delays due to unforeseen circumstances such as weather, strikes, or holidays. We appreciate your patience and understanding.

9. Return Shipping

If you need to return an item, please refer to our [Returns & Exchanges Policy] for more information.